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American Chemical – Return Material Policy

American Chemical – Return Material Policy

We want all of our customers to be completely satisfied with the quality of our products. If you have a
problem with an order, call our toll-free Support Center.

  • Defective merchandise may be returned within 30 days of receipt for replacement or refund, at our discretion.
  • Other returns may be subject to a 15% restocking fee.
  • Shipping charges are not refundable.
  • Unless defective, products which have been opened or used may not be returned.
  • Call our toll‐free support center at 1‐800‐245‐8348 to obtain a “Return Authorization” and Instructions before sending items to us.
  • We will not accept merchandise sent to us without a return authorization.